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My experience importing from China: why did we build the China section this way?

Before building AladdinMiles' China section, we spent years importing from China ourselves: exhibitions, suppliers, delayed shipments, unexpected invoice charges and products that did not match the pictures. Each lesson became a rule in the app you use today.

A workspace with small product samples, a notebook and pen, and a window overlooking a sky with a distant aircraft without a logo.

What did we learn from years working with China?

Three lessons: the first price you see is not the final price, shipping is where profits can disappear, and having someone on your side in China matters more than any website. We built the China section to address all three: a final SAR price before payment, clear shipping based on basket weight and our team there following up on your products.

That is why we say frankly: returns and refunds depend on the seller's policy. Any non-refundable product is shown with a clear warning before purchase. Honesty matters more than a beautiful promise.

Why did we decide to award travel miles on China products?

Because our mission is the same: for everyone living in this blessed land to travel for free, in reality. Buying from China is an everyday activity for many homes and stores. Why should it not bring their next trip closer? Earn 2 miles per SAR on individual items, and miles on the full invoice for store owners.

For merchants who have shared our experience: China purchasing service for store owners, where we treat your goods as we treat our own.

What do we promise, and what are we still working on?

We have only just begun. What you see today is the beginning: more products, shorter arrival times and improvement in every area, God willing and with His strength. Our ears and eyes are open to you: tell us what you want developed, and we will strive to achieve it.

What about credit-card holders?

They are welcome too, and can earn both sets of rewards: pay with a credit card through the app to earn AladdinMiles miles, while keeping bank card rewards on the same transaction under the bank's terms. We work with Mada, but not exclusively. We do not exclude anyone.

Who we are

AladdinMiles is Saudi Arabia's first ROYALTY platform and the world's first platform to award airline miles on Mada payments. Earn when paying through the app at partner stores: restaurants, cafés and bakeries award 3 miles per SAR. China purchases in the app earn 2 miles per SAR.

Start your first China order.

A final price, a team following up, and miles on every riyal.

Frequently asked questions

Do you have a team in China?

Yes. Our team there follows up on products from the supplier through to shipment.

Is the app price final?

Yes, in SAR and including tax. Shipping appears separately before payment.

How long does arrival take?

Within 2 weeks, with a maximum of 3 weeks, from order confirmation.

How can I contact you with a suggestion?

In the app or at hello@aladdinmiles.com. We read every suggestion.

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